FAQs

The new 12-month membership year gets underway on 1 August each year. The renewal invitation is due to be emailed at the end of June.

The new membership year gets underway on 1 August, so your renewal fee is due by 31 July. Prompt payment will ensure you continue receiving all membership benefits and services including the right to use your post nominals and chartered designations (as applicable).

Please ensure you renew your membership as quickly as possible as late payment may incur a re-admission fee. You can go online to renew at anytime or you can call the membership team on +44(0)20 7580 4741 to pay by card.

Please log-in to your MyCG member's portal to pay online. You can also set up an Annual Direct Debit via your MyCG for automated payments on 01 August each year.

This the easiest and quickest way to pay for your fees.

If your employer is paying for your annual subscription, you can download your Invoice from MyCG. Please make sure you tick 'invoice to my employer'.

If you hold a UK bank account then yes you can switch to Direct Debit. Please follow the prompts on your MyCG.

Yes, a receipt will be available in your MyCG dashboard upon completion of your payment.

Unfortunately not, we are not able to offer an instalment plan. However, if you are unemployed or unable to work because of an ongoing health condition, you may be eligible to apply for the concessionary rate. Please refer to our Concessionary rate policy  as eligibility criteria applies.

The upgrade criteria can be found in MyCG . We can accept your upgrade application at any time. 

Please click on the "forgotten your password" link on the login page. This will prompt you to enter your username. You will receive an email to your preferred address explaining how to reset your password.

Members who are not working due to long-term sickness or ill-health or are currently unemployed may be eligible to apply for the concessionary membership rate. The concessionary rate also applies to members who are on parental leave. Please refer to our Concessionary rate policy as eligibility criteria applies. 

Yes. Any such concession is granted initially for one year only, and a member who has previously received a concession must apply again in the following year.

Each case is individually examined on its own merits. Please refer to our Concessionary rate policy as eligibility criteria applies.

Members may also be eligible for support from the Charitable Trust, for further details see here: Charitable Trust

Members who are not working due to unemployment may be eligible to apply for the concessionary membership rate. Please refer to our Concessionary rate policy as eligibility criteria applies.  Please complete this form with details of your current circumstances so that we can advise you further. Alternatively, you can call us on +44 (0)20 7580 4741. Our office hours are Monday to Friday, 9am to 5pm UK time.

Please contact the membership team as soon as possible to discuss -  complete the following form or by phone +44 (0)20 7580 4741. You may be eligible for the concessionary rate. Please refer to our Concessionary rate policy as eligibility criteria applies.  

Yes, the Institute does offer a reduced rate for members who are fully retired. Please take a look at our guidance for further details of the eligibility criteria and the retired rate application form plus some frequently asked questions.