Overview
Taking minutes can be hard. Vague agendas. Ambiguous agreements. An unskilled chairperson. All these can all make the taking of an accurate record a daunting task.
Or perhaps you have not yet been taught the right way to do it?
This practical and interactive one-day Effective Minute Taking training course provides a toolkit of skills which will boost your confidence in the writing and presenting of accurate minutes – and help you deal with the other issues above.
For any related enquiries please contact us at training@cgi.org.uk, or call us at +44 (0)20 7580 4741
Learning Outcomes
By the end of the day you will understand:
- Why are minutes kept and the issues that can occur
- How to take accurate minutes, and deal with those issues
- Techniques for effective communication, relationship building and dealing with discord
- Essential communication skills
You will also receive:
- A delegate pack containing comprehensive course notes and presentation slides
- A certificate to show you have attended the course
- 6 hours credit towards your Continuing Professional Development (CPD)
- 6 months complimentary professional subscription of The Chartered Governance Institute UK & Ireland. This includes a subscription to G+C Magazine as well as access to briefings, discounts and our knowledge base.

Programme
Please expand the dropdown to see the course programme timetable and highlights
- The importance of well-crafted minutes
- The challenges of the minute taking role
- Getting the agenda right
- Developing a strategic approach
- Preparing for the meeting
- Applying effective note-taking techniques
- Capturing challenge
- Listening actively
- Important post-meeting activities
- Stop and think!
- Adhering to key guiding principles
- Building a repository of useful words and phrases
- Re-structuring notes when creating minutes for longer agenda items
- Capturing challenge: writing more detailed minutes
- Summarising discussion and naming names
- Essential personal skills for successful minute taking
- Action points for personal application