In this podcast Sharon Constançon, CEO of Genius Boards, offers advice for company secretaries and governance professionals on managing the challenges they face in their role, from gaining feedback and stretching themselves to learning tactics to avoid becoming overwhelmed. Sharon advises compartmentalising the noise of the role to gain control of it. She describes how to handle the inevitable left hook and the value of being the trusted expert who absorbs panic rather than creating it. Sharon highlights the power of conversation initiated by the governance professional to fix a broken relationship, as well as discussing how to own up to a mistake and how to avoid being seen as a ‘blocker’.

In this podcast, Sharon Constançon explains how company secretaries and governance professionals can use their communication skills to improve the effectiveness of the board, creating the perfect environment for decision-making. Sharon outlines how company secretaries can learn communication skills as part of their career development and how they can use them to handle a range of difficult conversations. She describes tactics for tailoring communication styles to individuals to ensure the message is best received, enabling company secretaries to build trust while remaining authentic and allowing them to be a confidante for the directors. Sharon argues that communication is most effective when we take a caring, empathetic approach that acknowledges the human side of our colleagues and the challenges they face.

In this podcast Sharon Constançon, CEO of Genius Boards, discusses how to address issues that are impeding board effectiveness that aren’t always easy to identify. Sharon likens the scenario to an octopus, where all the issues are linked to a common cause, represented by the head of the octopus. She goes on to outline how enhancing the emotional quotient (EQ) of the company secretary, the chair and the individual directors will allow the board as a whole to defuse those hard-to-identify issues it faces and allow it to achieve its full potential.

In this podcast Peter Fowler, Managing Director at Lumi UK, talks about how the relationship between the investor relations and governance teams has evolved. He looks at how the investor relations team can enhance the corporate governance of an organisation through its strategy and events. Peter also discusses how the AGM as an event is changing, with the return to in-person meetings putting hybrid options fully on the table. He considers what the company secretarial and investor relations teams should be thinking about in the run up to the AGM and how technology can support the event.

In this podcast Patrick Skinner, General Manager for UK and Europe at Atticus, discusses the importance of the verification process in ensuring that statements included in regulated documents such as annual reports aren’t misleading. Patrick highlights relevant regulatory considerations and discusses the risk of shareholder activism and reputational damage associated with making misleading statements. He also considers verification in the context of greenwashing risk and TCFD disclosure. He argues that automating verification can help combat the risk of human error in what can sometimes be a repetitive and tedious process.

In this podcast, Jennifer Sundberg, Co-CEO of Board Intelligence, discusses her company’s theory of collective intelligence, which advocates moving away from superstar CEOs and board-centric decision-making to recognising the whole organisation’s potential to make great decisions.

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