Overview
Taking minutes can be hard. Vague agendas. Ambiguous agreements. An unskilled chairperson. All these can all make the taking of an accurate record a daunting task.
Or perhaps you have not yet been taught the right way to do it?
This practical and interactive one-day Effective Minute Taking training course provides a toolkit of skills which will boost your confidence in the writing and presenting of accurate minutes – and help you deal with the other issues above.
For any related enquiries please contact us at training@cgi.org.uk, or call us at +44 (0)20 7580 4741
Participant Profile
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Are you looking to become a more effective notetaker?
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Do you want to learn how to avoid taking down too much information while still capturing all the key points?
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Are you interested in ensuring your final written minutes are readable and of the right length?
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Do you want to increase your personal confidence in the minute-taking role?
This training course is relevant to all sectors, including listed and private companies, charities, public sector, and NHS.
Learning Outcomes
By the end of the day, you will understand:
- Why are minutes kept and the issues that can occur
- How to take accurate minutes, and deal with those issues
- Techniques for effective communication, relationship building and dealing with discord
- Essential communication skills.
You will also receive:
- A delegate pack containing comprehensive course notes and presentation slides
- A certificate to show you have attended the course
- 6 hours credit towards your Continuing Professional Development (CPD)
- 6 months complimentary professional subscription of The Chartered Governance Institute UK & Ireland. This includes a subscription to G+C Magazine as well as access to briefings, discounts and our knowledge base.
Testimonials
"The Training delivered was beneficial to our Company needs. Rob the trainer was very engaging and the group activities enabled us to get a better understanding of effective minute taking and put a framework in place, from liaising with the chairperson, detailed agenda with timings and a useful point of how to deal with AOB. Useful guidance on how to structure minutes by using templates will certainly assist with producing good minutes. I came away with the knowledge and confidence to effectively be the minute taker for future meetings within our organisation."
"Phillip's training style was easy to follow and concepts easy to understand. He was able to convey his depth of knowledge into a guide to assist anyone's improvement in this area."
"The training session was informative, comprehensive and had lots of tools to help aid my learning in my governance role."
"I thoroughly enjoyed this training. It was informative and elaborate, taking into account emerging trends in effective minute taking. Looking forward to applying the lessons learn to my assignments."
"Rob was an excellent tutor. He was able to read the room and get 15 individuals who didn't know each other to engage and progress through the day. He had a wonderful and patient temperament and was extremely knowledgeable. I learnt so many new techniques despite taking minutes for over 15 years and Rob proved to be a positive enabler."
People who take this course often go on to book:
Useful CGI Resources:
A wealth of further information and guidance on governance practices and minute taking can be found in our Resources.
Competency framework
This course aligns to CGI’s competency framework: Entry/Emerging
Use the competency framework to identify your strengths and areas for improvement in governance.
Programme
- Creating a 'notemaker friendly' agenda
- Friend or foe?
- Applying effective note-taking techniques
- Important post-meeting activities
- Re-structuring notes when creating minutes for longer agenda items
- Applying the skills learned: a practical exercise
- How detailed should minutes be?
- Writing style
- Passive voice or active voice?
- Structure and layout
- Analysing examples
- Minute-writing: key guiding principles
- Naming names: CGI best practice
- Appointment, termination, and detail changes
- Using the Power/Interest Matrix to maintain key relationships
- The Minute-taker’s Reminder Checklist
- Post-course reference material that you will receive
- Effective minute-taking: summary of tools, tips and techniques
Course Leaders
