Training Course

Mastering People Management and Feedback Cycles

Overview

This training course is designed to provide a comprehensive introduction to people management. It covers essential topics such as navigating the transition from team member to manager, understanding the appraisal and feedback cycles, and the basics of performance management. Participants will gain a high-level understanding of these key areas, equipping them with the knowledge and skills needed to manage people effectively.

This governance training course will leave you with an understanding of how different entities work, the pros and cons of each and to be able to apply this to your organisation. It will equip you with the knowledge to identify the right entity type for the situation and the skills to understand all entity types, their differences and their similarities.

For any related enquiries please contact us at training@cgi.org.uk, or call us at +44 (0)20 7580 4741

Participant Profile

  1. Are you new to people management?
  2. Has your organisation/ client recently gone through/ is going through a restructure?
  3. Have you recently taken on direct reports?
  4. Have you recently been promoted and have gone from 'one of the team' to management and are facing the challenges this presents?
  5. Would you like to expand or enhance your toolkit for people management?
  6. Would you like to better understand what makes a great leader?

Learning Outcomes

By the end of this course, you will have:

  • A comprehensive understanding of people management principles
  • Insights on how to successfully transition from team member to manager
  • Knowledge of the appraisal and feedback cycles
  • An introduction to the fundamentals of performance management

You will also receive:

  • Governance glossary - key terms and their definitions
  • A delegate pack containing comprehensive course handouts, learning journal and further learning information
  • A certificate to show you have attended the workshop
  • 3 hours credit towards your Continuing Professional Development (CPD)

Competency framework

This course aligns to CGI’s competency framework: Emerging/Established
Use the competency framework to identify your strengths and areas for improvement in governance.

Course Leader

Terri Le Couteur FCG, MSc Governance

Terri is a highly experienced governance and company secretarial professional with a distinguished career spanning over 30 years. With a wealth of qualifications, including Fellowship of the Chartered Governance Institute and a Masters in Corporate Governance, Terri is a recognised expert in corporate governance, compliance, and board dynamics.

Now focused on providing comprehensive training, Terri equips boards, executives, and governance professionals with the tools and knowledge to excel in regulatory compliance, risk management, and effective governance practices. Renowned for delivering practical, insightful, and impactful training, Terri helps organisations enhance their governance frameworks and leadership effectiveness.

Terri has 30+ year experience in various locations including the UK, Jersey, Guernsey, the Cayman, BVI and Ireland and various sectors including Banking, Funds (private equity, infrastructure, real estate, debt, traditional, etc), Trust and Private Wealth along with experience of listed entities both in the UK (AIM and full market) and other jurisdictions.

Terri has acted in various governance roles including as named Company Secretary of vehicles including a leading bank and fund administrator, as Director on several client vehicles with both global leading and small firms and has acted in an advisory capacity to regulatory and professional bodies.

Available Dates
23 June 2025
Virtual
Training
09:30 to 12:30
From £225 +VAT
10 October 2025
Virtual
Training
09:30 to 12:30
From £225 +VAT