
Blog
Comment: "My role in advancing Agentic AI initiatives at Citi"
In this comment piece, Harmeen Birk, former AI Strategy Lead at Citi, explores the transformative impact of agentic AI in financial services. With Citi now piloting the technology across 5,000 employees, Birk reflects on how autonomous systems are reshaping operational capacity, governance, and risk frameworks.








Guidance Note
Generative Artificial Intelligence
Ethical behavior is important for all organisations. It is good governance for boards and senior management to demonstrate a commitment to the lawful, ethical and responsible use of AI and AI applications in their organisation and the behaviour of their people in the deployment of AI.